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Leadership in Today’s Information Age

The days following the Industrial Age changed the face of leadership. The old hierarchical ‘command and control’ business model has now been replaced by one based on more egalitarian grounds –where leaders and followers enjoy more parity. 

This is because the older, more authoritarian approach does not work with the empowered employees in today’s Information Age.

This is the reason why leaders and executives cannot succeed if they lack self-awareness.

Needless to say, the leader of a global organization needs a variety of skills and talents –and no single leader could possibly possess all of them at any given time. Today’s leader is faced with financial issues, marketing issues, legal issues, human capital issues, team and leadership issues, technological issues … the list is endless.

In order to lead effectively, today’s leaders/executives need to be aware of the fact that they cannot possibly deal with all of the issues at hand. This is the type of personal mastery, which comes from being finely tuned with one’s own behavior, skills and motivators. No one is perfect –every leader has his/her own limitations –it’s just about admitting and accepting this so as to improve. This is where a good Executive Coach can play a vital role.

Great leaders are not micro-managers and are able to let go of the mundane and focus on the strategic aspects of growing their organizations. They embrace the new leadership dynamic, in which a leader is open to input and feedback from even his followers.

In order to be effective, leaders need to recognize the critical difference between what they need to do as compared to what they could possibly delegate to their team.

Behavioral-based Executive Coaching can help in this direction. Developing personal mastery begins with closely watching your own performance. You should make a note of areas in which you shine and the ones you need to polish. Accept these and communicate the same to your team. It is also imperative that leaders acknowledge the fact that making mistakes will only take them closer to success.

Leaders need to be cognizant of the impact your behavior has on others. And, finally, they should have the ability to give themselves and others credit for improving.

As the business world evolves into one that boasts of parity, it is creating a culture its own. In order to be successful in this type of culture, leaders need to listen and accept feedback from their followers. They also need support from their followers in order to reach their goals. The participative and democratic style of leadership is gaining prominence in today’s Information Age, in which decisions are frequently reached jointly, as leaders and followers brainstorm ideas in an open and communicative environment. Mutual trust and respect form the crux of this relationship.




In one study conducted by MetrixGlobal LLC, companies including Booz Allen Hamilton received an average return of $7.90 for every $1 invested in executive coaching.

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A recent study of Executive Coaching in a Fortune 500 firm by MetrixGlobal reported a 529% return on investment and significant intangible benefits to the business.

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A survey by Manchester Inc. of 100 executives found that coaching provided an average return on investment of almost six times the cost of the coaching.

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An internal report of the Personnel Management Association showed that when training is combined with coaching, individuals increase their productivity by an average of 86% compared to 22% with training alone.

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A Hay Group study of Fortune 500 companies found that 21 to 40% utilize Executive Coaching; Coaching was used as standard leadership development for elite executives and talented up-and-comers.

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A 2001 study on the impact of executive coaching by Manchester Inc. showed an average ROI of 5.7 times the initial investment or a return of more than $100,000, according to executives who estimated the monetary value of the results achieved through coaching*.

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A 2001 study on the impact of executive coaching by Manchester Inc. showed an average ROI of 5.7 times the initial investment or a return of more than $100,000, according to executives who estimated the monetary value of the results achieved through coaching*.

read more